At Cuban Coffee Queen, we are committed to delivering your favorite coffee products quickly and efficiently. Please review our shipping policy for details on how your orders are processed and shipped.

Processing Time

• Orders are processed within 1-2 business days (Monday-Friday) after payment is received.
• Orders placed after 3:00 PM EST or on weekends and holidays will begin processing on the next business day.

Shipping Methods and Times

• We partner with reliable carriers such as USPS, and UPS to ensure timely delivery.
• Standard Shipping: Typically delivered within 3-7 business days.
• Expedited Shipping: Delivered within 2-3 business days (additional charges apply).
• Shipping times may vary depending on your location and selected shipping method.

Shipping Rates

• Shipping costs are calculated based on the weight of the items, delivery address, and chosen shipping method.

International Shipping

• We offer international shipping to select countries. Shipping rates and delivery times will be calculated during checkout.
• Customers are responsible for any customs fees, duties, or taxes required by their country.

Tracking Your Order

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• Use the provided tracking number to monitor the progress of your delivery.

Shipping Issues

If your order is delayed, damaged, or lost during transit, please contact us at shop@cubancoffeequeen.com with your order number for assistance.
We are not responsible for delivery delays caused by circumstances beyond our control, such as weather, carrier issues, or customs delays.

Address Accuracy

• Please ensure your shipping address is accurate and complete when placing an order.
• Cuban Coffee Queen is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, feel free to reach out to us at shop@cubancoffeequeen.com or ((305) 434-0519.

Thank you for choosing Cuban Coffee Queen. We’re proud to bring the taste of our coffee to your doorstep!